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Việt Connect

Delete your Việt Connect account

You can permanently delete your account and all associated data directly from the app.

Steps

  1. Open the Việt Connect app and sign in.
  2. Tap your profile icon (top right) to open Account.
  3. Tap Delete my account.
  4. Confirm by typing DELETE when prompted.
What gets deleted: your profile, photo, display name, messages, favorites, decks, homework (including anything you assigned as a teacher), lesson bookings, teacher payment details, word recordings, every file you uploaded, learning progress, and account credentials. You're also removed from lesson recaps.

Voice recordings you gave the app: you're asked whether to keep your approved ones — learners keep hearing your accent, shown only with your hometown, no name or account — or remove them all. Recordings still waiting for review are always removed.

Stays, without your name: fixes you suggested to words and sentences, so the app's content stays correct.

Want a copy first? Tap Download my data in Account before deleting.

What may be retained: content already reported to us as part of an open safety investigation may be kept temporarily to enforce our Community Rules, even after your account is deleted. Removal from the app is immediate; removal from backups happens within 30 days. It cannot be undone.

Can't access the app?

If you're unable to sign in and need your account and data deleted, email erick.e.keene@gmail.com from the email address associated with your account, and we'll process the deletion manually.

Questions

See our Privacy Policy for more on what data we collect and how it's used.